This Privacy Policy explains how 1xtbet collects, processes, stores and protects the personal data of users who access our Platform. We are committed to handling your information with care, transparency and respect — especially for our Pakistani players whose trust we take seriously. Please read this document in full before creating an account.
This Privacy Policy ("Policy") describes the personal data practices of 1xtbet ("the Platform", "we", "us", "our") in connection with the online sports betting and casino gaming services available at https://1xtbet.cam (the "Website").
We are committed to processing your personal data in a manner that is lawful, fair, and transparent. This Policy explains what data we collect, the purposes for which we use it, how long we retain it, with whom we may share it, and the rights available to you as a data subject.
This Policy applies to all individuals who visit the Website, register an account, place bets or wagers, interact with customer support, or otherwise engage with the 1xtbet Platform — including players from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other locations across Pakistan.
Your Consent: By creating a 1xtbet account and using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform and contact support to close your account.
In this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, CNIC number, date of birth, contact details, IP address, device identifiers and financial information. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer or deletion. |
| "Data Subject" | The natural person to whom the Personal Data relates — in this context, you as a registered user or visitor of the Platform. |
| "Controller" | The entity that determines the purposes and means of processing Personal Data — 1xtbet in this context. |
| "Processor" | A third-party entity that processes Personal Data on behalf of the Controller under written data processing agreement. |
| "KYC Data" | Identity and age verification documents submitted by a User, including CNIC copies, passport scans, proof of address and liveness verification images. |
| "Cookies" | Small data files placed on your device by the Website to enable functionality, analytics and personalisation features. |
1xtbet collects Personal Data through several channels — directly from you when you register or interact with the Platform, automatically through your use of the Website, and in limited circumstances from trusted third parties. The categories of data we collect are set out below:
Sensitive Documents: KYC documents — including CNIC copies and passport scans — are among the most sensitive categories of data we process. They must be submitted exclusively through the Platform's secure HTTPS verification portal. Never submit identity documents via unencrypted messaging services or social media.
We process your Personal Data on one or more of the following legal bases:
| Legal Basis | Applicable Processing Activities |
|---|---|
| Contractual Necessity | Account registration, processing deposits and withdrawals, settling bets, providing customer support, and all Platform services you have requested. |
| Legal Obligation | KYC identity verification, AML compliance checks, age verification, fraud prevention and mandatory regulatory reporting. |
| Legitimate Interests | Platform security, fraud detection, abuse prevention, service improvement, internal analytics and network infrastructure management. |
| Consent | Optional marketing communications (where opted in), analytics cookies beyond strictly necessary cookies, and personalisation features. |
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
1xtbet uses the Personal Data we collect for the following purposes:
We do not use your Personal Data to make solely automated decisions that produce legal or similarly significant effects on you without providing appropriate human review and recourse.
1xtbet does not sell your Personal Data to third parties for commercial marketing purposes. We may share your data with the categories of recipients listed below, strictly for the purposes described and subject to appropriate data protection safeguards:
No Sale of Data: 1xtbet does not sell, rent, or trade your Personal Data to any third party for their independent marketing or commercial purposes. Your data is used exclusively to operate the Platform and fulfil the purposes described in this Policy.
As an internationally operated platform, 1xtbet may transfer your Personal Data to, and process it in, countries other than the country in which you reside. This includes transfers to countries where the Platform's servers, cloud infrastructure or service providers are located.
Where Personal Data is transferred outside the jurisdiction in which it was collected, we take steps to ensure an adequate level of protection is applied. These steps may include:
By using the 1xtbet Platform, you acknowledge that your Personal Data may be transferred, stored and processed internationally in accordance with this Policy.
The 1xtbet Website uses cookies and similar tracking technologies to enable core functionality, improve performance, and where consent is given, to support analytics and personalisation. The categories of cookies we use are described below:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Essential for the Website to function — including session management, account authentication and security controls. Cannot be disabled without breaking core features. | No |
| Functional | Remember your preferences such as language settings, currency (PKR), and responsible gambling limits between sessions. | No |
| Analytics | Track aggregate usage patterns, page performance and error rates to help us improve the Platform. Data is anonymised or pseudonymised where possible. | Yes |
| Marketing / Tracking | Used to deliver relevant promotional content and measure campaign effectiveness where you have opted in. | Yes |
You can manage cookie preferences through your browser settings or through any consent management tool presented on the Website. Disabling non-essential cookies will not prevent you from using the Platform's core features, but may affect personalisation and performance functions.
We retain your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting and reporting obligations. The following retention guidelines apply:
Upon expiry of the applicable retention period, data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Requests for early deletion are handled in accordance with the User Rights section below, subject to overriding legal obligations.
1xtbet implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:
Your Responsibility: While we maintain strong platform-side security, your account security also depends on you. Keep your login credentials confidential, do not share your password with anyone, log out after each session on shared devices, and contact support immediately if you suspect unauthorised access to your account.
Depending on the applicable data protection framework in your jurisdiction, you may hold some or all of the following rights in relation to your Personal Data held by 1xtbet:
Request a copy of the Personal Data we hold about you, including details of how it is used and with whom it has been shared.
Request correction of inaccurate or incomplete Personal Data. Some corrections may require re-verification of your identity.
Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal obligations (e.g., AML retention requirements).
Request that we limit the processing of your data to storage only, pending resolution of an accuracy dispute or objection to processing.
Request a structured, machine-readable copy of Personal Data you have provided to us, where technically feasible.
Object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes. You may also withdraw marketing consent at any time.
To exercise any of these rights, please contact us through the channels described in the Contact section below. We will respond within a reasonable timeframe — ordinarily within 30 calendar days — and may request verification of your identity before processing the request. Some rights may be subject to limitations where overriding legal obligations apply.
1xtbet is strictly an adults-only platform. We do not knowingly collect, store or process Personal Data relating to individuals under the age of 18, or the higher minimum age required by the applicable operator or license jurisdiction. Age verification is conducted as part of the KYC process for all registered accounts.
Underage Access: If we discover that Personal Data has been collected from an individual who did not meet the minimum age requirement at the time of registration, we will immediately close the account, delete or securely quarantine the associated data, and handle any associated funds in accordance with our Terms & Conditions. If you believe a minor has registered on the Platform, contact support immediately at [email protected].
Parents and guardians are encouraged to use parental control software to prevent underage access to online gambling platforms.
The 1xtbet Platform may reference or link to third-party websites or services for contextual purposes — such as responsible gambling resources or payment method information pages. This Privacy Policy applies solely to Personal Data processed by 1xtbet in connection with its own Platform and services.
1xtbet is not responsible for the privacy practices, content or data handling of any third-party website, service or application — including payment service providers whose names are referenced on the Platform (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah). These payment provider names are used as familiar contextual references for Pakistani users only and do not constitute an endorsement of, or data-sharing arrangement with, those institutions for gambling purposes.
We encourage you to review the privacy policies of any external services you choose to interact with independently of this Platform.
1xtbet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. Material changes will be notified on the Platform, and the "Last Updated" date at the top of this document will be revised accordingly.
Where changes affect how we process your data in a materially different way from what you consented to at the time of registration, we will seek fresh consent where required by applicable law. For all other changes, your continued use of the Platform following publication of the updated Policy constitutes acceptance of those changes.
We recommend reviewing this Policy periodically to remain informed about how your Personal Data is handled.
If you have questions about this Privacy Policy, wish to exercise any of your data subject rights, or have a concern about how your Personal Data is being handled, please contact us through the following channels:
We aim to acknowledge all data protection queries within five (5) business days and to provide a substantive response within thirty (30) calendar days. Where a request is complex or involves a high volume of data, we may extend this period by a further 30 days and will notify you accordingly.
Responsible Gambling & Privacy: If your privacy query relates to self-exclusion records, responsible gambling tool data or account closure requests, please visit our Responsible Gambling page for dedicated guidance. Self-exclusion requests are processed separately and take effect immediately upon confirmation.
Our Privacy Commitments
All data transmitted between your device and 1xtbet is protected by TLS encryption. Your CNIC details, account credentials and transaction data travel securely across the network at all times.
We do not sell, rent or trade your Personal Data to any third party for marketing purposes. Your information is used solely to operate the Platform and fulfil our legal obligations.
Access, rectification, erasure and portability rights are available to all users. Submit a data request through our Help Center or email support and we will respond within 30 days.
CNIC and passport documents are stored in encrypted, access-controlled systems separate from operational data. Only authorised compliance staff can access KYC files for verification purposes.
Data is not kept indefinitely. Retention periods are defined per data category and aligned with legal minimums. Data is securely deleted or anonymised once the applicable period expires.
Material changes to this Policy are announced on the Platform with reasonable notice. We do not apply retroactive changes without consent where those changes materially affect how your data is used.
Our support team can assist with data access requests, marketing opt-outs and account-related privacy queries. Visit our FAQ for quick answers, or return to the homepage to explore the platform.